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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jody Brahms

March 19, 2026

5  out of  5
rating by Jody Brahms
"Thank you to Lorena Vaca and her team! Quick to respond, very kind and helpful!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Lorena Vaca’s Team. "
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Yeli Govea

March 12, 2026

5  out of  5
rating by Yeli Govea
"Personal muy amable, siempre responden a todas las dudas y preguntas que uno pueda tener. Súper recomendado para servicios de seguros de autos comercial, personal y seguros de vida ."
We responded:
"Gracias por su reseña de cinco estrellas. Agradecemos sus comentarios y nos complace saber que tuvo una experiencia positiva con el equipo de Lorena Vaca, agente de State Farm. Si tiene más preguntas o necesita ayuda, no dude en comunicarse con nosotros aquí en Arlington. "
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royne rand

March 7, 2026

5  out of  5
rating by royne rand
"Jamie spent 20 minutes with me over a problem I had that had nothing to do with her agency, she was so nice about it too!..she was paying it forward thats for sure!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Orfanel Coria

March 3, 2026

5  out of  5
rating by Orfanel Coria
"Son muy amables y cualquier documento que se necesite ellos te lo brindan con rapidez y amabilidad …"
We responded:
"Gracias por tomar un tiempo para dejarnos una reseña muy excelente, Orfanel. Nos esforzamos por alcanzar la excelencia en todo lo que tiene que ver con los seguros, y estamos agradecidos por sus comentarios positivos. "
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Wendydoll Zambrano

February 28, 2026

5  out of  5
rating by Wendydoll Zambrano
"Excelente servicio de principio a fin. Lorena se tomó el tiempo de explicarnos cada detalle y encontrar la mejor cobertura para nuestras necesidades. Nos sentímis orientados respaldados y tranquilos con la decisión. 100% recomendada si buscas profesionalismo y atención personalizada."
We responded:
"Agradecemos su reseña, Wendydoll. Gracias por sus amables comentarios con respecto al equipo de Lorena Vaca, agente de State Farm. "
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MONICA ALEXANDRA OCAMPO SEPULVEDA

February 26, 2026

5  out of  5
rating by MONICA ALEXANDRA OCAMPO SEPULVEDA
"Many thanks to the Lorena Vaca team. They are very kind and attentive. They helped me a lot with my insurance."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Derbic Ruiz

February 12, 2026

5  out of  5
rating by Derbic Ruiz
"Siempre he recibido excelente servicio, siempre atentos a cualquier modificación a mi cuenta y con una excelente actitud de ayuda y servicio."
We responded:
"Gracias por dejarnos una reseña. Me alegra mucho que esté contento con nuestro servicio!"
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mike matson

February 11, 2026

5  out of  5
rating by mike matson
"Very friendly and helpful. Was able to give me a quote and tailor it to my needs!"
We responded:
"Thank you for your kind words! I'm glad I could help and provide a quote that fits your needs. If you have any more questions or need further assistance, feel free to ask!"
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McKenzie Trefry

February 9, 2026

5  out of  5
rating by McKenzie Trefry
"I had an excellent experience working with Lorena Vaca at State Farm. She was incredibly knowledgeable, patient, and took the time to walk us through all of our options so we fully understood the coverage. Lorena was responsive, professional, and genuinely cared about finding the best policy for my needs, not just making a sale. She made the entire process easy and stress free. I highly recommend Lorena Vaca to anyone looking for reliable insurance and outstanding customer service."
We responded:
"Hello Mckenzie, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. Sincerely, Lorena."
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Carlos mayorga

January 28, 2026

5  out of  5
rating by Carlos mayorga
"muy buen servicio,buena actitud buen precio"
We responded:
"You rock,Carlos! We appreciate your support and your positive review. – Lorena Vaca - State Farm Insurance Agent"
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Miguel Garcia

January 15, 2026

5  out of  5
rating by Miguel Garcia
"Nallely C is really helpful and efficient whenever i have any doubts or questions. Would recommend!"
We responded:
"Hi Miguel, thank you so much for your kind words! We’re delighted to hear that you find our support helpful and efficient."
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Vicky Peter

January 8, 2026

5  out of  5
rating by Vicky Peter
"Had a great experience speaking with the agent. Great customer service, extremely knowledgeable and helped me select a great policy with a very good price. Went above and beyond to make sure I understood everything. Satisfied and grateful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Gerardo Garcia

January 6, 2026

5  out of  5
rating by Gerardo Garcia
"I spoke to Nallely on the phone and she was very knowledgeable and was able to help me uncover my insurance needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Angelina Stevenson

January 5, 2026

5  out of  5
rating by Angelina Stevenson
"I’ve had the same State Farm agent for years and it’s been a great experience. I’ve never had any issues, they’re always easy to reach, and they explain everything clearly and quickly. I really appreciate how reliable they are and would highly recommend them."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Daniel Sancocho

December 24, 2025

5  out of  5
rating by Daniel Sancocho
"Estoy a gusto en esta empresa de seguros , espero que sigamos asi , gracias srta nayeli por estar detallando la informacion , felices fiestas navideñas state farm"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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rocio flores

December 24, 2025

5  out of  5
rating by rocio flores
"Great customer service! Attentive and helpfu to our questions and to maintain the best policies that meets the needs of our family."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Jennifer Romero

Jennifer Romero

December 20, 2025

5  out of  5
rating by Jennifer Romero
"Excellent costumer service from agent Nallely! Would recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Maria G

December 12, 2025

5  out of  5
rating by Maria G
"Tuve una muy buena atencion por parte de Nayeli, me cotizó muy rápido y bajó mi pago a lo que era mi agencia anterior por años."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Nancy Knutson

December 12, 2025

5  out of  5
rating by Nancy Knutson
"Wonderful Customer Service!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Arnulfo Suárez

Arnulfo Suárez

December 8, 2025

5  out of  5
rating by Arnulfo Suárez
"Muy buen servicio la agente esmeralda Muy buena persona lo recomiendo"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Flor Arroyo

November 26, 2025

5  out of  5
rating by Flor Arroyo
"Excellente servicio"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Alpha Steneide

Alpha Steneide

October 23, 2025

5  out of  5
rating by Alpha Steneide
"Esmeralda is professional, very helpful, and knowledgeable. Her diligence is greatly appreciated. Thank you!"
We responded:
"Esmeralda is professional, very helpful, and knowledgeable. Her diligence is greatly appreciated. Thank you! "
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Melissa Morris

October 21, 2025

5  out of  5
rating by Melissa Morris
"👌 👌"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Lilli Calkins

Lilli Calkins

October 2, 2025

5  out of  5
rating by Lilli Calkins
"Jaymee was a great help!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Nancy Avendaño Alonso

Nancy Avendaño Alonso

September 10, 2025

5  out of  5
rating by Nancy Avendaño Alonso
"Es una aseguranza q recomiendo 100 por 100 el personal es muy amable y te ayudan como cualquier duda oh pregunta q tengas excelente servicio"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "