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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nancy Avendaño Alonso

September 10, 2025

5  out of  5
rating by Nancy Avendaño Alonso
"Es una aseguranza q recomiendo 100 por 100 el personal es muy amable y te ayudan como cualquier duda oh pregunta q tengas excelente servicio"
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beatriz davila

August 28, 2025

5  out of  5
rating by beatriz davila
"Excelente servicio lo recomiendo al 100 la chica que me atendió fue súper amable y me explicó todo muy claro"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Fabiola Salinas

August 20, 2025

5  out of  5
rating by Fabiola Salinas
"Atención y exelente trabajo, me trabajo de lo mejor y encontré la cotización que nosotros nesecitabamos"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Arnulfo Suárez

August 12, 2025

5  out of  5
rating by Arnulfo Suárez
"Muy buen servicio la agente esmeralda Muy buena persona lo recomiendo"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Cesar Canchola

August 11, 2025

5  out of  5
rating by Cesar Canchola
"customer service is excellent"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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It’s Demri

August 8, 2025

5  out of  5
rating by It’s Demri
"great service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Laurie Barbosa

July 10, 2025

5  out of  5
rating by Laurie Barbosa
"I reached out to Lorena for life insurance quotes as my previous policy through another company had expired. Lorena provided me quotes and answered any questions I had quickly and thoroughly. She ensured I had the information I needed and most importantly understood it. She is knowledgeable, friendly, and extremely helpful. Through her expertise we found the right coverage for me. I highly recommend Lorena Vaca for your insurance needs. Muchas gracias, Lorena por todo!"
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Alma Fabiola Rodriguez

June 9, 2025

5  out of  5
rating by Alma Fabiola Rodriguez
"Estoy muy contenta con el servicio en tu oficina siempre eres muy eficiente y ayudando a todas las personas Super recomendada te mereces más estrellas muchas gracias Lore ❤️🙏"
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Adela Ventura

May 30, 2025

5  out of  5
rating by Adela Ventura
"Muy buenas lorena su aseguranza y esmeralda siempre me ayuda cuando ocupo algo te explicarle muy bien 100 recomendada"
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Megalodon John

May 9, 2025

5  out of  5
rating by Megalodon John
"The best insurance experience you will ever have! This office is the only one you’ll ever want to go to. The people here feel like family but are professional and know their stuff. They respond promptly, respectful, and always have your needs in mind."
We responded:
"Thank you so much! Your kind words truly mean a lot to our entire team. We work hard to create a welcoming, knowledgeable environment where each customer feels like family, so it's wonderful to hear that reflected in your experience. We’re always here when you need us! - Lorena "
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Imelda Marquez

April 30, 2025

5  out of  5
rating by Imelda Marquez
"Excelente servicio"
We responded:
"Hi Imelda, thank you so much for updating your review! We're thrilled to know you're happy with the service you’ve received. Our team works hard to make every experience a positive one, and we’re grateful for your continued support. - Lorena "
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Fernanda Flores

April 27, 2025

5  out of  5
rating by Fernanda Flores
"100% recomendada!!, amable y se preocupa de brindarte una buena atención, respondiendo a todas tus inquietudes y preguntas, muy profesional, volvería a contratar seguros con ella."
We responded:
"Muchas gracias por tus amables palabras, Fernanda. Nos alegra mucho saber que quedaste contenta con el servicio que recibiste y que Lorena pudo brindarte una atención experta. Es un placer ayudarte con todas tus necesidades de seguros. No dudes en contactarnos si tienes alguna pregunta. ¡Te agradecemos mucho tu apoyo! - Lorena "
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lizbee rose

April 16, 2025

5  out of  5
rating by lizbee rose
"I love her service! Would definitely recommend."
We responded:
"Thank you, we appreciate your business! "
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H100wrx

April 8, 2025

5  out of  5
rating by H100wrx
"Great customer service"
We responded:
"Thank you for the 5-star review! At Lorena Vaca State Farm, providing great customer service is at the heart of everything we do. We appreciate your support and look forward to continuing to serve you with care and dedication! - Lorena "
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Yuriko Robles

March 31, 2025

5  out of  5
rating by Yuriko Robles
"I had a great experience with Lorena. She was able to provide me with in depth details on the policy I was inquiring about. She was very professional, curious and very knowledgable. I plan to recommend Lorena to others, her service was greatly appreciated."
We responded:
"Thank you, Yuriko, for your wonderful review! Our team is committed to providing knowledgeable service, and we’re so glad to hear that we were able to assist you with in-depth details on your coverage inquiry. Your recommendation means a lot to us, and we truly appreciate your support. Please don’t hesitate to reach out if you ever need anything! - Lorena "
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Graciela Alvarez Cuevas

March 29, 2025

5  out of  5
rating by Graciela Alvarez Cuevas
"Me gusta la paciencia y tiempo que me dan al explicar las polizas y todo el personal son bien amables, nos dan confianza de preguntar cualquier duda, y asi entender bien, aque se refiere cada poliza. Por mi experiencia yo los recomiendo porque para mi, la mejor Agencia de State Farm es Lorena Vaca."
We responded:
": ¡Gracias por tus maravillosos comentarios, Graciela! Me alegra saber que nuestro equipo fue amable y servicial al atender tus necesidades de cobertura. Si necesitas ayuda con algo más, no dudes en avisarnos. ¡Con gusto te ayudaremos -Lorena "
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ariana hernandez

March 28, 2025

5  out of  5
rating by ariana hernandez
"I love Lorena and her crew. They are always whiling to help at any time I have had great experience with them not only for my car insurance but also with my business insurance."
We responded:
"Thank you so much, Ariana! Your kind words mean the world to us. Our team is truly dedicated to providing the best service possible, and we’re so glad to hear you’ve had a great experience with both your car and business insurance. We appreciate your trust and are always here whenever you need us! - Lorena "
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viviana castellanos

March 19, 2025

5  out of  5
rating by viviana castellanos
"Nallely has shown me from time to time that her customer service is exceptional, She is very attentive and gives me the help and answers for any concern I have. The professionalism she has along with how she cares says alot 10/10 recommend! Thank you Nallely!"
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Vanessa Borjas

March 19, 2025

5  out of  5
rating by Vanessa Borjas
"Nayeli‘s professionalism was on point. Communication was great was very helpful. Answered all of my questions and concerns."
We responded:
"Vanessa, thank you for sharing your experience! We’re so happy to hear that Nallely was able to assist you with professionalism and clear communication. We pride ourselves on being helpful and ensuring all your questions are answered. If you ever need anything else, we’re here for you! - Lorena"
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Jhosepher Guzmhon

March 13, 2025

5  out of  5
rating by Jhosepher Guzmhon
"Excelente atención, información clara y precisa recibida. Muchas gracias"
We responded:
"Thank you, Jhosepher, for your wonderful review! We're glad to hear that you received excellent service and clear, precise information. Providing a great customer experience is our priority. We appreciate your trust in Lorena Vaca State Farm! - Lorena "
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Greg Robinson

March 8, 2025

5  out of  5
rating by Greg Robinson
"The customer service here really is what does it for me. Always professional and always friendly!"
We responded:
"Thank you, Greg! We truly appreciate your kind words. Providing professional and friendly service is our top priority, and we’re so glad to hear that you've had a great experience with our team. If you ever need anything, we’re always here to help. Thanks for being a valued part of the Lorena Vaca State Farm family! - Lorena"
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Georgleidys Rodriguez

February 26, 2025

5  out of  5
rating by Georgleidys Rodriguez
"La atención excelente y muy confiables, me encanta el servicio que ofrece Lorena Vacca y su equipo, muy agradecida con ellos y son 100% recomendados"
We responded:
"¡Gracias por los comentarios positivos! Me alegra saber que ha disfrutado trabajando con nuestro equipo para sus necesidades de cobertura. No dude en comunicarse si hay algo más en lo que podamos ayudarlo. -Lorena "
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araceli amezcua

February 19, 2025

5  out of  5
rating by araceli amezcua
"Always happy to help me with my policies"
We responded:
"Thank you, Araceli! We’re happy to hear that our team has been able to assist you with your policies. Providing excellent service is our top priority, and we appreciate your trust in us! "
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Carola tv

February 11, 2025

5  out of  5
rating by Carola tv
"Lorena vaca, es muy buena en su trabajo se toma el tiempo en explicar todo , ella es la mejor, estoy muy contenta de tener una aseguranza con ella ,"
We responded:
"Muchas gracias, Carola! Apreciamos mucho tus amables palabras sobre nuestra oficina. Estamos muy felices de tenerte como parte de nuestra familia de State Farm y esperamos seguir atendiéndote. "
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Cristina Almeda

February 5, 2025

5  out of  5
rating by Cristina Almeda
"Esmeralda is the best customer service representative I’ve always had a great experience with her, she is knowledgeable, patient and very professional with everything about my business insurance. Lorena has a great team that supports and keeps her clients happy and well taken care of."
We responded:
"Thank you so much, Cristina! We’re delighted to hear that Esmeralda has provided you with excellent service and support for your business insurance needs. Our team takes great pride in delivering knowledgeable, patient, and professional assistance. We truly appreciate your kind words and your trust in our agency! - Lorena"